At TradeXMastery ("we", "us", or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in any of our trading education or prop firm programs.
1. Information We Collect
We may collect the following types of personal information:
• Personal Identification Information: Name, email address, phone number, address, and government-issued identification (for verification purposes).
• Technical Data: IP address, browser type, operating system, and usage data collected via cookies and analytics tools.
• Communications: Any messages, inquiries, or feedback you provide to us.
2. How We Use Your Information
We use your information to:
• Provide access to our platform, challenges, and trading education.
• Verify your identity and manage account security.
• Process payments and issue payouts to funded traders.
• Improve our services and develop new features.
• Send transactional and promotional communications (you may opt out).
• Comply with legal obligations and enforce our Terms of Use.
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
• Service Providers: Trusted vendors who help with hosting, payment processing, KYC/AML verification, analytics, and email services.
• Regulatory Authorities: If required by law or to protect our legal rights.
• Affiliates: If you sign up via an affiliate link, certain performance data may be shared with your referring affiliate for commission purposes.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Enhance user experience
• Track platform performance
• Conduct marketing and retargeting campaigns
You can control cookies through your browser settings.
5. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
6. Your Rights
Depending on your location, you may have rights under data protection laws, including:
• Access to your data
• Correction of inaccuracies
• Deletion of your information
• Restriction or objection to processing
You may exercise these rights by contacting us at support@tradexmastery.com.
7. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. However, no system is 100% secure.
8. International Users
If you access our services outside the U.S., you understand that your information may be processed in the United States and subject to U.S. law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our platform.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 support@tradexmastery.com